We are committed to providing reliable, professional, and courteous pet waste removal services. To ensure the best experience for our customers and maintain a clean and safe environment, we kindly ask you to review and follow our service policies:
Service Area
• We service yards up to 1 acre unless otherwise agreed upon.
• Areas that are excessively overgrown, cluttered, or unsafe may require additional fees or service may be declined until the area is accessible.
Access to Property
• Please ensure we have clear and safe access to your yard on your scheduled service day.
• Gates must be unlocked or accessible, and aggressive pets must be secured indoors or away from the area needing service.
• If we cannot access your yard, we will notify you. Missed services due to inaccessible yards are still billable.
Pet Waste Removal
• Our service includes locating, collecting, and removing visible pet waste from your yard.
• Waste will either be bagged and disposed of in your outdoor garbage can (unless otherwise requested) or hauled away, depending on the service package you choose.
Weather Policy
• We operate in most weather conditions; however, extreme weather (heavy snow, dangerous storms, etc.) may delay service.
• In case of unsafe conditions, we will notify you and reschedule your service as soon as possible.